I paid for a file but closed the page during payment Please go to the recovery page here or contact us here Will you add JavaScript in the future for a better looking site and functionality? We may add some optional JavaScript at a later date. Will you add a mobile-friendly layout? Most things should look normal on mobile devices, we're working on it to fix the rest! Can I report files? Yes, please go here. Do you delete inactive files? No, but this will change in the near future. Files that haven't been viewed since months will be removed in the future. We may not apply this for files that have been uploaded before we implement this. How much is the fee for my uploaded files? 10% I didn't got paid for a download. Please make sure that you have entered a bitcoin address in your account. If not, you will have a positive balance and can manually request a payout. For some files you accept monero but I can't set monero for payouts? Monero transactions will currently be exchanged back to bitcoins. Set a fixed dollar price to let your customers pay with monero. Is it safe to sell files? Won't you use the same bitcoin address for payouts? There are enough funds stored on our server to use other addresses for payouts, we hadn't any big sale with thousands of dollars yet, in this case we will leave you a message in your account panel but the funds will still be forwarded without interaction from your side. I lost my account. We don't reset accounts. To get payouts even if you have lost your account information, it's strongly recommed to save your bitcoin address in the account settings. You accept express downloads with 0 network confirmations, how can this be safe? As of now, it never has been abused and the user experience increased a lot! What framework/code is TorPay using? For payments we're using a modified bitcoin and monero server. The frontend is using a self written PHP framework, which has been improved multiple times since our launch. The backend is an extended interface of the normal users area (knowing the password isn't enough) with the option to moderate files, users, view incoming transactions, server health etc. The database administration itself is an external hidden service with adminer running on it.